Research

Jasmijn Bol, Francis Martin Chair in Business and PwC Professor of Accounting, recently published three articles in peer-reviewed journals.

Yumei He’s paper “Mining Linguistic Styles in Bilateral Matching: A Contrastive Learning Approach to Reciprocal Recommendation” was accepted for publication in ACM Transactions on Knowledge Discovery from Data.

Simin Li's paper "Proximity Matters: The Impact of Urgent Care Centers on Emergency Department Arrivals," co-authored with Achal Bassamboo and Martin Lariviere (Northwestern Kellogg), has been accepted for publication in …

Amanda Heitz's paper "Quick on the Draw: Liquidity Risk Mitigation in Failing Banks," co-authored with Jeffrey Traczynski (FDIC) and Alex Ufier (FDIC), has been accepted for publication in Review of Finance.

Simin Li's paper "No Call, No Show: Impact of No-Shows on Customer Attrition in Online-to-Offline Services," co-authored with Nil Karacaoglu, has been accepted for publication in Manufacturing & Service Operations…

Larisa Cioaca's paper "The Effect of University Science on Corporate Innovation,” co-authored with Ashish Arora, Sharon Belenzon, Hansen Zhang and Lia Sheer, has been accepted for publication in Management Science.…

Fundraisers often call attention to a population’s disadvantages to motivate donations aimed at addressing those disparities, but a new study suggests not all equity appeals work the same way and some may even backfire.

Chris Hydock, assistant professor of marketing, was selected as one of the Marketing Science Institute’s 2025 Young Scholars.

Hongseok Jang's paper "Probabilistic Selling for Vertically-Differentiated Products in a Decentralized Channel” has been accepted for publication in Manufacturing & Service Operations Management.

Jake Krupa's paper "Capturing Firm Economic Events,” co-authored with Khrystyna Bochkay, Roman Chychyla and Anthony Joffre, was accepted for publication in Management Science.

Hongseok Jang's paper "Phygital Experiences: Optimization, Tailoring, and Pricing Contract Strategies on the Online Platform,” co-authored with Kyung Sung Jung and Young Kwark, has been accepted for publication in MIS…

Amin Sabzehzar's paper "When Do Equity Appeals Increase Giving,” co-authored with Gordon Burtch, Kevin Hong and T. S. Raghu, has been accepted for publication in Information Systems Research.

Matthew Higgins’ research policy brief “How USPS network changes threaten prescription drug access for vulnerable populations,” co-authored with Elena Patel and Joshua Feng, was published by the Brookings Institution.

New research from a Freeman School professor finds that adding a human face and personal profile to social media customer service can significantly boost customer satisfaction and reduce complaints.

Claire Senot and Yatish Hegde’s article “Distribution of Ophthalmologists and Optometrists in the US,” co-authored with Dr. Peter Kastl (MBA ’24), was accepted for publication in JAMA Ophthalmology.

Shuhua Sun's paper "How and For Whom Using Generative AI Affects Creativity: A Field Experiment” was selected as an APA Editor's Choice article for December 2025.

Yang Pan’s paper “Unveiling the Human Touch: Enhancing Customer Satisfaction through Personalized Profiles of Social Media Customer Service Agents” has been accepted for publication in Production and Operations…

Alissa Bilfield contributed the chapter "Women Smallholder Farmers Growing Beverage Crops" to Women and Smallholder Farming: Addressing Global Inequities in Agriculture, which was published in September 2025 by…

A Freeman School of Business professor is part of a research team behind a new large language model (LLM) that delivers comparable performance to leading proprietary AI systems while offering something they don’t: complete…

Daniel Mochon's paper "Can reminder emails compel Americans to save? A two-million person megastudy” has been accepted for publication in PNAS Nexus.

Yumei He's paper “Real-Time Sales Data, Streamer Improvisation, and Sales Performance: Evidence from Live-Stream Selling” was accepted for publication in MIS Quarterly.

Michael Burke’s book A Workplace Safety Approach to Good Health: Interdisciplinary Insights for Sustainable Development was published in August 2025 by Palgrave Macmillan and Springer Nature as part of its…

Cameron Verhaal's paper "Conquering the Divide? The Role of Political Polarization in the Destigmatization of a U.S. Medical Marijuana Platform Market” has been accepted for publication in the Journal of Management…

Christine Smith’s paper “Do Academic Honesty Statements Work?,” co-authored with James Alm, Patrick Button and Toni Weiss, was accepted for publication in Journal of Economic Education.

Paulo Goes' paper “All That Glitters Is Not Gold: The Impact of Certification Test Costs in Online Labor Markets,” co-authored with Jiaru Bai, Qiang Gao and Mingfeng Lin, has been accepted for publication in Information…